1. INTRODUCTION
This Cookie Policy explains how AgentPack, Inc. (“AgentPack,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you use our websites at www.keum.ai or www.audiopub.ai – our cloud-based artificial intelligence platforms (collectively, the “Service”).
This Cookie Policy should be read together with our Privacy Policy (available at keum.ai/legal/privacy-policy) and our Terms of Service (available at keum.ai/legal/terms-of-service). This Cookie Policy provides detailed information about the specific cookies we use, why we use them, and how you can control them.
By continuing to use our Service, you consent to our use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or stop using our Service.
2. WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.
Cookies set by the website owner (in this case, AgentPack) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., analytics, advertising, and interactive content).
Similar Technologies:
In addition to cookies, we may use other similar technologies such as:
- Web Beacons (also known as pixel tags or clear GIFs): Small graphic images embedded in web pages or emails that track whether you’ve viewed a particular piece of content.
- Local Storage: Technology that allows websites to store data locally on your device, typically with larger storage capacity than cookies.
- Session Storage: Similar to local storage but data is cleared when the browser tab is closed.
- SDKs (Software Development Kits): Code packages that enable tracking in mobile applications.
For simplicity, we refer to all these technologies collectively as “cookies” in this Cookie Policy.
3. WHY WE USE COOKIES
We use cookies for several important reasons:
- To enable essential functionality of our Service, such as user authentication and security features
- To remember your preferences and settings to provide a personalized experience
- To understand how you use our Service so we can improve it
- To analyze traffic and usage patterns to optimize performance
- To measure the effectiveness of our marketing campaigns
- To deliver relevant advertisements on third-party platforms
- To protect against fraud and abuse
- To comply with legal obligations and enforce our policies
4. TYPES OF COOKIES WE USE
We use four main categories of cookies:
4.1 Essential Cookies (Always Active)
These cookies are strictly necessary for the Service to function and cannot be disabled in our systems. They are usually only set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms. Without these cookies, some or all of the Service may not function properly.
You can set your browser to block or alert you about these cookies, but this will cause some parts of the Service not to work. These cookies do not store any personally identifiable information.
4.2 Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
4.3 Analytics and Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Service and will not be able to monitor its performance.
4.4 Marketing and Advertising Cookies
These cookies may be set through our Service by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Third-Party Advertising Partners:
- Facebook: For more information, visit https://www.facebook.com/privacy/explanation. You can manage your Facebook ad preferences at https://www.facebook.com/ads/preferences.
- Google Ads: For more information, visit https://policies.google.com/technologies/ads. You can manage your Google ad settings at https://adssettings.google.com.
- LinkedIn: For more information, visit https://www.linkedin.com/legal/privacy-policy. You can manage your LinkedIn ad preferences at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
5. COOKIE DURATION
Cookies can be either session cookies or persistent cookies:
Session Cookies:
- These cookies are temporary and are deleted when you close your browser
- They allow websites to link your actions during a browsing session
- We use session cookies for essential functions like maintaining your login state
Persistent Cookies:
- These cookies remain on your device for a set period specified in the cookie (or until you delete them)
- They are activated each time you visit the website that created that particular cookie
- We use persistent cookies to remember your preferences and understand your usage patterns or to aggregate your activity.
The duration of each cookie is specified in the cookie tables in Section 4 above.
6. HOW TO CONTROL COOKIES
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. The following links provide information on how to manage cookies in popular browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari (macOS): https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Safari (iOS): https://support.apple.com/en-us/HT201265
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Please note that if you block or delete cookies, some features of our Service may not function properly. Essential cookies cannot be disabled without significantly impacting your ability to use the Service.
6.2 Cookie Consent Manager
When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of our website or by using the cookie preference center.
Our cookie consent manager allows you to:
- View detailed information about the cookies we use
- Accept all cookies
- Reject all non-essential cookies
- Customize your cookie preferences by category
- Save your preferences for future visits
6.3 Third-Party Opt-Out Tools
You can opt out of third-party advertising cookies through the following industry tools:
- Digital Advertising Alliance (DAA): http://optout.aboutads.info
- Network Advertising Initiative (NAI): http://optout.networkadvertising.org
- European Interactive Digital Advertising Alliance (EDAA): http://www.youronlinechoices.eu
Please note that opting out through these tools does not mean you will no longer receive online advertising. It means that the companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
6.4 Do Not Track Signals
Some browsers have a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activities tracked. Our Service does not currently respond to DNT signals because there is no industry consensus on how to interpret and implement DNT signals. However, you can use the cookie controls described above to manage tracking technologies.
6.5 Mobile Device Settings
On mobile devices, you can control advertising cookies through your device settings:
iOS Devices:
- Go to Settings > Privacy & Security > Tracking
- Toggle off “Allow Apps to Request to Track”
- Go to Settings > Privacy & Security > Apple Advertising
- Toggle off “Personalized Ads”
Android Devices:
- Go to Settings > Google > Ads
- Select “Opt out of Ads Personalization”
7. FIRST-PARTY VS. THIRD-PARTY COOKIES
First-Party Cookies:
These are cookies that are set directly by AgentPack when you visit our website. We have direct control over first-party cookies and use them for essential functions, preferences, and to improve your experience on our Service.
Third-Party Cookies:
These are cookies set by domains other than AgentPack. We use third-party cookies for analytics, advertising, and other services provided by external partners. While we select our third-party partners carefully, we do not have direct control over third-party cookies. These partners have their own privacy policies that govern how they collect and use your information.
You can typically identify third-party cookies by looking at the domain in your browser’s cookie settings. First-party cookies will show www.keum.ai or www.audiopub.ai as the domain, while third-party cookies will show other domains (e.g., google.com, facebook.com, mixpanel.com).
8. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:
- Posting the updated Cookie Policy on our website with a new “Last Updated” date or
- Displaying a notice on our website or through the Service or
- Sending you an email notification (for significant changes)
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of the Service after any changes to this Cookie Policy constitutes your acceptance of such changes.
Previous versions of this Cookie Policy are available upon request by contacting us at privacy@agentpack.ai.
9. ADDITIONAL INFORMATION FOR SPECIFIC REGIONS
9.1 European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in the EEA, UK, or Switzerland, the use of cookies and similar technologies is regulated by the ePrivacy Directive (also known as the “Cookie Law”) and the General Data Protection Regulation (GDPR).
Under these laws:
- We must obtain your consent before using non-essential cookies
- You have the right to withdraw your consent at any time
- We must provide clear and comprehensive information about the cookies we use
- Essential cookies can be used without consent as they are necessary for the service you requested
Our cookie banner and consent manager are designed to comply with these requirements. If you have questions about how we handle your personal data in cookies, please see our Privacy Policy or contact our Data Protection Officer at dpo@agentpack.ai.
For information about our overall data processing practices and your rights, see our Privacy Policy at keum.ai/legal/privacy-policy and our Data Processing Agreement at keum.ai/legal/data-processing-agreement.
9.2 California
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Under these laws, cookies and similar tracking technologies may constitute the “sale” or “sharing” of personal information for targeted advertising purposes.
You have the right to opt out of the sale or sharing of your personal information to the extent it does not interfere with our ability to deliver the core services and if it does, you have the right to delete your account and request for an erasure of your information. You can exercise this right by:
- Using our cookie consent manager to reject marketing and advertising cookies
- Contacting us at privacy@agentpack.ai
For more information about your California privacy rights, please see our Privacy Policy.
10. CONTACT US
If you have questions or concerns about this Cookie Policy or our use of cookies, please contact us:
General Inquiries:
Email: privacy@agentpack.ai
Phone: (888) 854-1364
Mail:
AgentPack, Inc.,
1111b S Governors Avenue,
STE 40565,
Dover,
Delaware 19904
Data Protection Officer (for GDPR-related inquiries): Email: dpo@agentpack.ai
Subject Line: GDPR related
California Privacy Rights: Email: privacy@agentpack.ai
Subject Line: California Cookie Privacy Rights
We will respond to your inquiry as soon as possible, typically within 30 days.
11. RELATED POLICIES
For more information about how we collect, use, and protect your personal information, please review the following policies:
- Privacy Policy: keum.ai/legal/privacy-policy
- Terms of Service: keum.ai/legal/terms-of-service
- Data Processing Agreement: keum.ai/legal/data-processing-agreement
These documents together govern your use of our Service and our handling of your information.